Payroll Technology Manager

Job Description

The City of Raleigh is seeking a motivated candidate with strong expertise in ERP HCM systems - specifically Payroll and Time and Labor - to support the City of Raleigh’s payroll processes. The Payroll Technology Manager role resides in the Payroll Division in the Finance Department and will play a crucial role in supporting City-wide operations within a fast-paced, customer-focused, and dynamic environment.

This is an exciting opportunity for a forward-thinking professional who thrives at the intersection of technology, payroll operations, and strategic problem solving. If you’re passionate about optimizing technology and business processes for payroll through an enterprise HCM systems, we want to hear from you!

The ideal candidate is a mission-driven professional with a strong understanding of enterprise technology solutions and payroll. If you approach your role with sound judgment and a strategic mindset that promotes sustainable solutions and building public trust, don’t wait—apply today and become part of our team!

What We’re Looking For

Duties and Responsibilities

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

As the Payroll Technology Manager, you’ll play a pivotal role in supporting the City’s ERP HCM Payroll and Time and Labor modules (currently PeopleSoft) and ensuring seamless payroll operations. You’ll:

Typical Qualifications

Education and Experience:

Licenses or Certifications:

• PMP – Project Management Professional Certificate

Additional Information

Knowledge of:

• IT infrastructure and systems
• Project management principles and methodologies
• Computer programming languages
• System development life cycle (SDLC)
• Change management best practices
• Systems and network administration
• Cybersecurity practices
• Installation, configuration, and troubleshooting methods
• Filing and record-keeping principles
• Customer support practices and procedures
• Modern office practices and software (Word, Excel, databases, etc.)

Skill in:

• Teaching and explaining technical topics clearly
• Programming and code development
• System configuration, testing, and validation
• Leading and directing project team members
• Supporting project deployments and configurations
• Critical and analytical thinking
• Using resources to resolve technical issues efficiently
• Preparing reports and technical documentation
• Engaging with and supporting customers

Ability to:

• Develop, manage, and implement strategies, policies, and procedures
• Stay adaptable and responsive to meet diverse user needs
• Provide accurate guidance to leadership and stakeholders
• Ensure compliance, security, and proper system configuration
• Prioritize and manage multiple tasks effectively
• Maintain accurate records and documentation
• Communicate complex technical information to varied audiences
• Collaborate and thrive in a team environment

ADA and Other Requirements:

Work Environment and Physical Effort:
Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body.

Work Environment:
Work is typically performed in an office or similar indoor environment. Employees may occasionally work in a vehicle.

City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.