PBB and Apron Services Control Room Engineer

Job Purpose

To perform the assigned role within the PBB AS package covering Passenger Boarding Bridges and Apron Services, stand readiness, bridge availability, control room coordination and apron operational safety, ensuring safe, compliant, continuous and passenger-sensitive service delivery under EMPLOYER's performance-based FM model.

Key Responsibilities

Deliver the PBB AS package scope in a live KAIA airport environment while protecting safety, continuity, passenger experience and EMPLOYER reputation.

Follow EMPLOYER/KAIA security, access, PTW, HSE, emergency, reporting and escalation procedures.

Use EAM/CAFM, checklists or approved templates to record activities, defects, incidents, resources and evidence.

Coordinate with EMPLOYER FM, AOCC/TOC, Security, airport operations, adjacent packages, tenants, airlines, OEMs and subcontractors as applicable.

Coordinate daily work allocation, permits, access, materials, manpower, shift handover and field quality verification.

Escalate access, material, safety, operational-impact or asset constraints before they affect SLA performance.

Protect PBB/apron service availability, stand readiness, safe docking interfaces, control room response and equipment restoration.

Coordinate with ramp operations, airlines/ground handlers, AOCC and OEM/maintenance teams during outages and planned works.

Qualifications, Experience and Courses

Mechanical/Electrical Engineering degree with at least 3 years' experience in installation/maintenance of PBB and apron services; or Mechanical/Electrical Engineering diploma with at least 5 years' experience in installation/maintenance of PBB and apron services.

Relevant airport, transport hub, critical infrastructure, hospitality mega-facility or large public facility experience is preferred; aviation-system roles require direct system/OEM exposure where applicable.

Must be able to work in a 24/7/365 multi-stakeholder environment during Hajj, Umrah, Ramadan, VIP movements, disruptions and emergency conditions.

Professional English for supervisory/management roles; basic English for field roles; Arabic is preferred for coordination.

Required training: KAIA/EMPLOYER induction, security awareness, HSE, emergency response, EAM/CAFM/mobile work order, and package-specific technical/OEM/safety courses.

Airport-Specific Competencies

Airport security/access discipline, airside-landside awareness and passenger-impact sensitivity.

Ability to operate during 24/7 shifts, peak passenger periods, Hajj/Umrah, disruptions, VIP movements and emergency response.

Clear communication with EMPLOYER, AOCC/TOC, Security, operations, adjacent FM packages, subcontractors/OEMs and internal Safari teams.

Key Deliverables / KPIs

SLA/KPI compliance

Zero uncontrolled safety/security breach

Quality of evidence and reporting

Timely escalation and corrective action closure

PBB availability

Fault response/restoration

Stand readiness