Personal Injury Case Manager

We are a fast-growing Houston-based personal injury law firm dedicated to helping injured clients recover and rebuild their lives. Our team is passionate about delivering exceptional legal representation while maintaining a client-first culture.

Our firm is proud to be an official partner of the Houston Texans, reflecting our commitment to the Houston community both inside and outside the courtroom. Through community events, partnerships, and outreach initiatives, we strive to make a meaningful impact across the city we serve.

We are seeking a highly organized, proactive Personal Injury Case Manager to manage a caseload of personal injury matters from intake through settlement. This role is ideal for someone who thrives in a fast-paced environment and is passionate about guiding clients through the legal process.

Case Management

• Manage a caseload of personal injury matters from intake through settlement or litigation transfer.
• Maintain accurate case documentation within the firm’s case management system.
• Monitor case progress and ensure deadlines are met.
• Identify treatment gaps and proactively assist clients in coordinating appropriate medical care.

Client Communication

• Serve as the primary point of contact for clients.
• Provide regular case updates and maintain strong client relationships.
• Respond to client inquiries via phone, email, and text in a timely and professional manner.
• Educate clients on the personal injury claims process.

Medical Records & Treatment Coordination

• Coordinate medical treatment under Letters of Protection (LOPs).
• Request, review, and organize medical records and billing.
• Track medical treatment status and identify outstanding documentation.

Insurance & Claim Management

• Communicate with insurance adjusters regarding claim status.
• Assist in compiling documentation for settlement demand packages.
• Verify insurance coverage and claim details.

Administrative & Legal Support

• Draft correspondence and assist with case documentation.
• Maintain organized digital case files.
• Assist attorneys and legal staff with case preparation as needed.

Qualifications

• 2+ years experience in personal injury case management (pre-litigation preferred).
• Strong knowledge of Texas personal injury claims process.
• Experience handling motor vehicle accident cases and insurance claims.
• Excellent communication and client service skills.
• Ability to manage 50–100+ active cases depending on complexity.
• Proficiency with legal case management software (e.g., CasePeer)
• Bilingual English/Spanish preferred but not required.

Why Join Our Team?

• Work with a growing, high-impact Houston personal injury firm
• Opportunity to contribute to cases that truly change clients’ lives
• Participate in community initiatives and events through our Houston Texans partnership
• Collaborative culture focused on growth, performance, and client care

If you are passionate about helping injured clients and want to grow your career with a dynamic Houston law firm, we encourage you to apply.

Pay: $22.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Free parking
• Paid sick time
• Paid time off

Work Location: In person