Personal Injury Intake Specialist

• Responsible for answering all intake calls and completing intake questions with clients, as well as providing high levels of customer service.
• Required to send email to the supervisor, and other intake specialists on every intake call for follow-up. Include attorneys if the cases are catastrophic, or if an attorney’s opinion is needed.
• Verify insurance coverage.
• Follow up with the client regarding status of property damage.
• Insurance verification.

• Exceptional written and oral skills.
• Strong computer and software skills.
• Strong problem-solving and critical thinking.
• Highly organized with a major focus on attention to details.
• Customer service oriented.
• Good time management.
• Ability to be flexible and adapt to different situations.
• High sense of urgency.
• Must be Bilingual (English - Spanish).
• Team player

We are personal injury lawyers that have dedicated our careers to helping those who have been harmed by others. We help our clients receive restitution for their injuries and losses. It is our privilege to offer our legal experience to clients from all over Florida that need assistance in recovering damages for their injuries. Main office located in Tampa, Florida.