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Personal Shopper

JOB_REQUIREMENTS

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Employment Type

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Company Location

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Salary

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ROLE SUMMARY

The Personal Shopper will be responsible for establishing, maintaining and growing a portfolio of customers, delivering outstanding sales-driven results while ensuring excellent customer experience and service.

ROLE PROFILE

  • Recruit (monthly target) and retain customers.
  • Build a relationship with top tier customers in order to strengthen brand and personal Loyalty.
  • Identify the needs of the customer and recommend a range of products to choose from in order to arrive at an appropriate buying decision.
  • Ensure monthly sales targets are achieved across categories.
  • Ensure that sales leads are identified and prioritized as well as create and implement new selling ideas to ensure sales targets are met.
  • Work closely with Buying, Planning and Digital Merchandising teams to ensure maximum knowledge of forthcoming stock availability to for customer benefit.
  • Providing support to the customer care team to resolve VIP customers' issues as necessary.
  • Follow networking strategies in order to develop and enhance client base.

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