Pet Grooming salon coordinator

Are you an organized, friendly, pet-loving professional? Join our team at Bubbles & Clips pet grooming Salon , where we care for pets as if they were our own!

As our Front Desk Coordinator, you’ll be the first point of contact for clients and their pets. You’ll play a vital role in keeping our schedule running smoothly, ensuring every appointment starts and ends on time, and delivering outstanding customer service.

Your responsibility :

• Welcome clients and their pets warmly upon arrival
• communication skills to talk with clients, understand their pets’ grooming preferences, and document all grooming instructions accurately for groomers.
• Manage appointment scheduling and confirmations
• Coordinate with groomers and bathers to maintain an on-time workflow
• Answer phone calls, texts, emails, and social media inquiries
• Process payments and handle point-of-sale transactions
• Maintain accurate client and pet records
• Communicate any delays or special instructions to clients
• Keep the reception area organized clean and inviting

Job Type: Full-time

Application Question(s):

• How many years of pet grooming salon work experience do you have?
• How many years of pet care do you have?
• How many years of Customer service do you have?

Work Location: In person