Physical Therapy Administrative Specialist

Overview
Join our dynamic healthcare team as a Physical Therapy Administrative Specialist, where your organizational skills and medical administrative expertise will play a vital role in delivering exceptional patient care. This energetic position offers the opportunity to support clinical operations, manage medical records, and ensure smooth communication between patients, providers, and insurance companies. If you thrive in a fast-paced environment and are passionate about healthcare support, this role is perfect for you! Experience in medical billing and authorizations is required.

Responsibilities :

1. Data Entry

· Enter new patients into our system accurately and promptly.

· Create and update billing cases, ensuring all required information is complete.

· Maintain organized and error-free records.

Review and process medical documentation for completeness, accuracy, and compliance with HIPAA regulations to protect patient privacy and data security

2. Accounts Receivable Support

· Assist with reviewing and following up on outstanding balances.

· Work with the billing team to reconcile payments, denials, and adjustments.

· Communicate as needed to help resolve A/R issues.

3. Medical Record Requests

· Process medical record requests from attorneys, insurance companies, and other authorized parties.

· Ensure proper documentation and compliance with privacy regulations.

· Track requests and send records in a timely, secure manner.

4. Treatment Authorization Assistance

· Help gather documentation and information required for treatment authorizations when needed.

· Coordinate with clinicians, billing staff, or insurers when support is needed.

· Monitor the status of authorizations and communicate updates to the team.

5. Front Desk Cross-Training

· Learn core front desk duties so you can help with coverage when needed.

· Assist with patient check-in/check-out, phones, scheduling, and general office tasks.

Experience

• Prior clinic experience in a healthcare administrative role within a physical therapy or outpatient setting is highly preferred
• Strong knowledge of medical coding including CPT codes and ICD coding (ICD-9/10), along with familiarity with Medicare policies and care plan documentation
• Strong organizational skills with attention to detail in filing, documentation review, and office operations management

This role offers an engaging opportunity to contribute meaningfully to patient care while developing your expertise in healthcare administration. Join us to be part of a dedicated team that values professionalism, efficiency, and compassionate service!

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Work Location: In person