PPF Service Operations Manager

Company: Seven Edition
Location: Dubai, UAE

About :

Seven Edition is a specialized car care service that offers a range of advanced automotive detailing and protection services. Their offerings include cleaning with cutting-edge dry ice technology, which is known for its effectiveness and safety for vehicle surfaces. Additionally, Seven Edition provides concealed thermal insulation, PPF (Paint Protection Film) switch protection, nano ceramic coatings, and gasket protection. These services are designed to enhance the longevity and aesthetic appeal of vehicles, ensuring they remain in top condition

Key Responsibility:

• Lead and manage the daily operations of the service centre, ensuring smooth workflow across sales, service, and administration.
• Drive sales growth by developing business opportunities, building customer relationships, and ensuring service excellence.
• Supervise and motivate employees across all departments, ensuring productivity and accountability.
• Monitor and enforce quality standards to deliver premium service and customer satisfaction.
• Manage inventory, procurement, and supplier coordination for spare parts and tools.
• Prepare and analyze financial and operational reports to meet business targets.
• Implement effective processes, policies, and safety standards in line with UAE regulations.
• Handle escalated customer concerns and provide prompt resolutions.
• Recruit, train, and develop staff to build a strong and capable team.

Requirements:

• Bachelor’s degree in Business, Automotive Engineering, or related field.
• Minimum 5-7 years of PPF Service Centre Position and team Management
• Strong background in sales, operations, and employee management.
• Knowledge of automotive repair, body shop, and service processes.
• Excellent leadership, communication, and decision-making skills.
• Proficiency in MS Office and service centre management software/ERP.
• Fluency in English (Arabic/Hindi/Urdu is a plus).

Job Types: Full-time, Permanent

Pay: AED6,000.00 - AED8,000.00 per month