Primary Care Administrative Assistant / Receptionist

Now Hiring: Full-Time Administrative Assistant at Lavender Spectrum Health

Position: Administrative Assistant 3

Location: On-Site at 5500 NE 109th Ct Ste A, Vancouver, WA 98662

Employment Type: Full-Time (W2 Employee)

Hours: 9 am - 6 pm

Days: Monday - Friday, or Split Schedule with Saturday Availability

Compensation: $25 per hour

About Lavender Spectrum Health
Founded in 2023, Lavender Spectrum Health is a forward-thinking, inclusive private practice specializing in LGBTQ+ health, sexual and reproductive health, and neurodivergence. As a dynamic startup, we are dedicated to providing comprehensive, culturally sensitive care to our community.

The Role
We are seeking a compassionate and skilled administrative assistant to join our growing team. The ideal candidate will be enthusiastic about working in a startup environment and adaptable to a changing landscape. The ideal candidate will also have didactic and/or experiential training in interacting with LGBTQ+ individuals and individuals who are neurodivergent, especially Autistic individuals and individuals with ADHD. The assistant will be able to provide a safe and inclusive therapeutic space for transgender and non-binary individuals.

Key Responsibilities

• Answer patient phone calls, text messages, and emails
• Return calls and voicemails from patients, pharmacies, and other providers
• Check-in patients for appointments, accept payments, and enforce late arrival policy
• Respond to patient messages within EHR System
• Manage patient scheduling and appointment requests
• Maintain working knowledge of all policies and procedures

Other Responsibilities

• Communicate with providers
• Fax referrals and orders
• Communicate with pharmacies, specialists to clarify provider orders
• Prepare charts for providers
• Insurance eligibility checks
• Sort incoming faxes
• Complete new patient registrations in the electronic health record
• Keep office space clean and organized
• In-office tasks as needed

Qualifications

• Experience with administrative work and preference for individuals with healthcare administrative experience
• Experience in or willingness to learn about issues affecting the LGBTQ+ and neurodivergent communities.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.

Benefits

• Competitive salary and flexible employment status (W2)
• Employer-subsidized health insurance w/ 80% subsidy for employees and 50% for dependents
• Dental insurance
• Vision insurance
• 15 days PTO per year
• 8 paid holidays per year
• 401(k) with 3.5% match
• Long-term disability insurance
• Life insurance

Why Join Us?

• Be part of a pioneering team passionate about providing exceptional care to underserved communities.
• Embrace the excitement and growth opportunities of a startup environment.
• Contribute to the expansion and diversification of our services.
• Enjoy a supportive, inclusive workplace culture.

Application Process

To apply, please send your resume and a cover letter explaining your interest in the role and your experience with LGBTQ+ and neurodivergent communities to Kalven@LavenderSpectrumHealth.com

Lavender Spectrum Health is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Applicants who are neurodivergent, queer, transgender, BIPOC, and/or disabled are especially encouraged to apply.

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Experience:

• Administrative or Office: 1 year (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Vancouver, WA 98662 (Required)

Work Location: In person