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Procore Administrator & Applications

Pembroke, United States

ABOUT METCON

Metcon is a commercial general contractor that specializes in construction management, negotiated, design-build, and select hard-bid projects. Metcon, Inc. is a Native American-owned construction

management firm—the largest minority-owned construction firm in the Carolinas—and is recognized nationally for innovation, sustainability, and energy-positive building projects.

Our success is built on people—dedicated professionals who exceed client expectations through problem solving, innovation, and an uncompromising commitment to safety. We take pride in our award-winning

portfolio, but even more in our culture: a place where employees grow as leaders, make an impact in their communities, and help us deliver first-class facilities.

POSITION SUMMARY

The Application and Procore Administrator is responsible for the configuration, maintenance, training, and support of Metcon’s construction management software applications, with a primary focus on

Procore. This role ensures that project teams and business units are able to effectively leverage digital tools to improve efficiency, accuracy, and collaboration. The administrator will partner with operations,

IT, and leadership to develop best practices, troubleshoot issues, and optimize system performance.

KEY RESPONSIBILITIES

  • Serve as the primary system administrator for Procore and other integrated applications.
  • Manage system configuration, permissions, workflows, and integrations.
  • Provide technical support, troubleshooting, and issue resolution for endusers.
  • Develop and deliver training materials, user guides, and onboarding sessions.
  • Monitor system usage to ensure compliance with company standards and identify opportunities for improvement.
  • Collaborate with project managers, superintendents, and executives to align technology solutions with business needs.
  • Maintain accurate records of system changes, updates, and user activity.
  • Coordinate with software vendors and IT staff on upgrades, security, and feature implementation.
  • Evaluate and recommend new tools or enhancements to improve project delivery and efficiency.
  • Support audits, compliance checks, and reporting functions within Procore.

QUALIFICATIONS

  • Bachelor’s degree in information technology, Construction Management, or a related field

(preferred)no mandatory.

  • 35 years of experience in software administration, IT systems, or construction technology.

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  • Proficiency in Procore administration (required); experience with additional construction management software is a plus.
  • Strong technical troubleshooting skills with the ability to communicate solutions clearly.
  • Experience in training, onboarding, and supporting users at all levels of the organization.
  • Excellent organizational skills with attention to detail.
  • Ability to manage multiple priorities and meet deadlines.

PHYSICAL DUTIES

  • Regular use of computers, software systems, and digital communication tools.
  • Occasional visits to construction sites to provide inperson training or support.
  • Ability to sit or stand for extended periods while delivering training or configuring systems.
  • Travel between office locations and project sites as needed.

ADDITIONAL REQUIREMENTS

  • Valid driver’s license and reliable transportation.
  • Ability to adapt to evolving technology and company needs.
  • Commitment to maintaining data integrity and system security.

Equal Opportunity Employer

Metcon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties, responsibilities, and qualifications required. The company reserves the

right to modify, add, or remove duties as necessary. Employees may be required to perform other related functions not specifically listed here as business needs evolve.

Please certify that you have read and understand the essential functions for this position.

About METCON INC

Metcon is a Native American-owned business (Lumbee) founded in 1999 in Pembroke, North Carolina. Metcon, which stands for (Metal and Construction), was conceived as a General Contractor specializing in panelized metal studs and truss. As a young company, Metcon worked primarily on housing and related panelized projects throughout North Carolina. The firm quickly transitioned into a full-service commercial general contracting operation still incorporating metal-framed systems whenever possible. The UNC system higher education bonds of the 2000’s was a catalyst to Metcon’s growth as a primary contractor for the UNC-Pembroke campus. Expanding their focus in Education, the company quickly became a leader, in not only University construction, but also K-12 facilities across the Carolinas. Metcon remains headquartered in Pembroke, North Carolina, with offices in Raleigh, Charlotte, Fayetteville, North Carolina and Columbia, & Myrtle Beach South Carolina.

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