Procurement Associate

Ibex, for one of its global client, is looking to hire a Procurement Associate. The ideal candidate will be able to work under high pressure and to tight deadlines reporting directly to the Sr Operations Manager.

Timings: EST Hours

Responsibilities:

● Buy all the items necessary to fulfill the order of the clients assigned to you and ensure it is delivered on time

● Work with the Warehouse team to ensure all orders are fulfilled and inventory is maintained

● Root cause problems with customer orders and implement solutions

● Maintain a minimum amount of inventory that the customer wants to keep

● Inform required partners and parties about delays and issues

● Ensure processes are followed to help maintain platform accuracy

● Fulfill orders for our clients partnering and manage/maintain order data in our platform database

● Assist in the everyday needs in maintaining and managing Vendor relationships and their orders

● Meet virtually regularly to Review outstanding issues, SLA adherence, and communicate internal needs, Report back to internal team with updates, Escalate concerns to Operations Manager

● Reach out to potential new suppliers and screen incoming requests for new vendors

● Work with suppliers to provide internal teams with most up to date pricing information

● Identify business process challenges by analyzing process data and metrics

● Iterate on and draft new process that drives the business to success

● Mitigate one-off escalations by identifying process gaps and fixing/implementing processes

● Analyze customer, order, inventory, vendor, and product data to produce actionable insights and reporting for clients and internal stakeholders

● Take full ownership for maintaining accuracy of inventory and orders managed

Requirements:

● BA/BS in Supply Chain Management

● 3+ years’ experience in physical goods purchasing

● Experience working with and communicating with external vendors

● Comfortable working in EST time zone (Evening/night shift)

● Analytical Skills

● Experience in Google Suite