Product Specialist

Job Title: Product Specialist

Manager Title Director of Sale, North America

FLSA Status: Exempt, Full-Time

FECON, LLC is a vegetation management equipment manufacturer located in Lebanon, Ohio near Kings Island Amusement Park. FECON is known for having very high-quality products and a team culture – and we are growing! We design, build, test, sell and service our equipment consisting of products such as our well-known “Bull Hog” mulchers, the Stump Ex, our high-quality FTX tractors of varying horsepower, as well as many other attachments. We offer competitive wages, full health care benefits and a continuous learning culture for those who want to grow with the company.

Job Summary:

The Product Specialist serves as the technical and application expert supporting Regional Sales Managers (RSMs) and dealer partners within an assigned territory. This role drives product demonstrations, dealer development, end-user engagement, and field-level technical support to accelerate sales growth, increase market penetration, and strengthen the FECON brand. This is a revenue-supporting, field-based position that bridges Sales, Dealers, Engineering, and End Users.

Job Duties/Responsibilities:

Product Demonstration & Tow-N-Show Execution

Conduct jobsite demos, dealer demo days, and trade show support.
Operate FECON equipment in real-world applications.
Clearly communicate performance advantages, applications, and ROI.

Dealer & Sales Support

Conduct joint sales calls with RSMs and dealer teams.
Provide new equipment set up and hands-on training.
Assist dealers in identifying and qualifying end-user opportunities.
Support sell-through of inventory and strategic initiatives.

Lead Development

Identify qualified end-user prospects and provide leads to dealers.
Assist RSMs in aligning product solutions with territory needs.

Technical Expertise & Field Support

Troubleshoot mechanical, hydraulic, and application-related issues.
Interpret schematics and technical documentation.
Collaborate with service teams to minimize downtime.

Product Feedback & Market Intelligence

Provide structured field feedback to Engineering and Product Management.
Support testing, validation, and launch of new products.
Monitor competitive activity and emerging market opportunities.

Qualifications:

5+ years’ experience in construction, forestry, land clearing, or heavy equipment industry preferred.
Product Specialist, Field Application, or Technical Sales experience strongly preferred.
Strong mechanical aptitude (hydraulic/electrical knowledge preferred).
Ability to operate heavy equipment safely and effectively.
Strong communication and presentation skills.
Ability to work independently and manage extensive travel.
Proficient in Microsoft Office and CRM systems.

Physical Requirements:

Ability to operate heavy machinery and traverse active jobsites.
Lift up to 50 lbs.
Travel 60–75% depending on territory.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be added at any time with or without notice.

Equal Opportunity Employer/Veterans/Disabled

Similar jobs