Production Service Engineer

Would you like to work on one of the world's most highly distributed computing platform?

Do you enjoy acting quickly to solve problems?

Join our Production Service Engineering Team

The Change Safety Deployment team in IE&O Group focuses on deploying large-scale changes to our numerous networks. We do this while optimizing and integrating change safety into ETG's numerous workflows. We are devoted to solving the toughest technical challenges while implementing changes to optimize efficiency and effectiveness.

Partner with the best

As Production Service Engineer, you are responsible for change safety in Operations, improving, streamlining existing processes &procedures. You will be a point person for issues and questions. You will participate in incident reduction initiative, long-term troubleshooting of customer-facing issues. These issues are triggered by a change on the deployed network.

As a Production Service Engineer, you will be responsible for:

• Troubleshooting and resolving complex technical issues in area of specialty
• Identifying and implementing process and efficiency improvements in favor of change safety
• Improving tools, alerts, documentations, and procedures in favor of change safety
• Maintaining positive relationships across the teams
• Collaborating with our global Change Safety Optimization team to maintain consistent workflows across the group

Do what you love

To be successful in this role you will:

• Have 1 years+ relevant experience or a Bachelor's degree in a relevant related technical field
• Possess experience of administering, monitoring and resolving issues in a high availability platform environment
• Demonstrate experience of Linux/Unix system and good knowledge of SQL and Scripting languages
• Be experienced in network technologies and internet protocols such as TCP/IP, WAN and DNS
• Be a team player, able to collaborate, prioritize, and solve problems in an ever-changing environment
• Have excellent communication and written skills to articulate technical information to internal teams and customers

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Learn what makes Akamai a great place to work

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!