Project Accountant

Major responsibilities

• In charge of end-to-end delivery compliance and accuracy for the invoicing processes (Interco and client invoicing, GPC recharge invoicing, Accreditation body invoicing, centralized invoicing process eg. CDG invoicing) being managed
• Direct accountability for GPC compliance and efficiency; ensuring SLA levels defined for the GPC performance are met and take corrective actions
• Indirect accountability for other auditor’s compliance, accuracy and efficiency: monitoring – reporting and proposing requested actions
• Securing full data integrity of Document Management / Production tools used for the delivery of tasks
• Ensure and perform periodic checks to ensure integrity of trackers used to monitor the invoicing related KPIs
• Ensuring weekly and monthly reports for all the processes are analyzed thoroughly, ensure alerts and escalations procedures are defined and followed-up
• Preparing and analyzing data for workload estimates – assignments - Responsible for staffing, coaching, training, vacations – shift planning, as well as new recruitment. Back up creation for new and existing processes - Ensure end to end target processes and procedures are followed thoroughly by all actors whether in the GPC or in BV network (usage of the Document Management / Production core model (PCM) tools, respect of procedures – deadlines – mandatory documents, checkpoints and controls) - Ensure end to end target process documents and procedures are complete – up to date properly stored and consistent with BV requirements
• Liaise with PCM key users to ensure requested changes are implemented when justified by business efficiency gains or accreditation body or client requirements - Identify and define action plans requested to improve overall BV compliance and efficiency on the processes; in coordination with process managers and / or country offices
Data cleaning – Data monitoring Trainings
• Communications - Bring strong invoicing process and invoicing tool knowledge experience to identify and implement possible best practices - Define and implement, under leadership of CIF Global-GPC Operations General Manager, complete business governance (GPC, performing countries, contracting countries, Service Line stakeholders), preparing data – making and following-up actions plans - Contribute to implementation of new invoicing processes in the GPC: requirements gathering, documentation (project charter, SOPs etc.), defining target processes with Subject Matter Expert, identifying PCM impacts with PCM key user, building the team and conducting Knowledge Transfer with Subject Matter Expert - Proactive communication and escalation point for GSL and BV network stakeholders, Operating Group managers - Support during deployment of new invoicing tools – identify working of new tool, define methodologies to adapt to new tool, make changes to process and related documents, conduct training - Adapt Lean methodology to improve on team deliveries, efficiency and quality

Criteria for Performance Evaluation (KPIs)

• Adherence to & take ownership of overall performance KPIs : time to invoice, number of credit notes issued, Average end of month WIP, invoicing within deadlines
• Strict adherence to monitoring and escalation guidelines
• Timely Publication of Weekly/Monthly/Quarterly/Half Yearly/Yearly/Ad hoc Reports
• Complaints, Incident & Risk management and mitigation
• Continuous process improvement & resource cost control
• Data integrity of Document Management / PCM tools - Compliance with internal (BV) and external (ACCREDITATION BODY) guidelines, policies, procedures.
• Internal and external customer service satisfaction - People retention, on-going competency review/assessment and process capability building - Performance during Internal Audits (no major NCs)

Skills & Qualities: -

• Exposure to direct client invoicing and collections is a plus with 3 to 5 years of experience
• Candidates from commerce background
• Deep thoroughness and rigor
• Advanced analytical skills, Excel and PowerPoint expert
• Excellent communication skills in English – oral and written