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Project Manager - Print & Prepress (Onsite, Lahore, PKR Salary)

Requirements:

  • Relevant experience in graphic design, customer support, or within the print/signage industry
  • Strong verbal and written communication skills, with good command of spoken and written English
  • Basic understanding of artwork files and print-ready specifications (e.g., size, resolution, bleed, color formats)
  • Attention to detail, particularly when reviewing and handling artwork files
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
  • Strong customer service orientation with a problem-solving mindset
  • Ability to coordinate effectively with cross-functional teams


Responsibilities:

  • Act as the primary point of contact for customers from order placement through to final dispatch, ensuring a smooth and professional experience
  • Process online orders and review submitted artwork files to ensure they meet print-ready specifications
  • Communicate with customers to address artwork issues, share updates, and obtain timely approvals on proofs
  • Prepare and send accurate PDF proofs, ensuring clarity and alignment with customer requirements
  • Implement minor artwork corrections where required to meet production standards
  • Coordinate closely with prepress and production teams to ensure orders are processed efficiently and meet defined deadlines
  • Monitor order progress and proactively keep customers informed about status updates until final dispatch
  • Resolve customer queries and issues in a timely, professional, and customer-focused manner
  • Manage multiple orders simultaneously while maintaining accuracy, attention to detail, and service quality

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