Project Manager, Program Management

• Global Award-Winning Culture
• Flexible Work Environment
• Generous Paid Time Off
• World-Class Benefits and Compensation
• Rapid Growth Opportunities
• Company Sponsored Two-Way Transportation
• Exponential Career Growth

As a member of the Ryan Platform Program Management team, this position is a critical contributor to ambitious strategic initiatives with the goal of re-envisioning a broad suite of enterprise level applications. The Project Manager, Program Management will manage internal and external software division projects to completion, including defining project scope, tasks, project teams, timelines, budgets, and resource allocation; also prepares and reviews deliverables in connection with project delivery. The Project Manager is the link between multiple functional and operational teams within the Platform team such as software and product development, quality assurance testing, implementation, support, as well as any other internal stakeholders at Ryan.

The Ryan Platform Team promotes an open-minded atmosphere of learning and growth and expects the same from our employees. We want to foster a positive and enthusiastic can-do attitude with our work. To successful in this role, you must have a sense of where things are going and have experience using best of breed tools, technologies, and practices. This role is a formative one for the future of platform products within Ryan, LLC and will be best filled by one hungry to have a huge impact.

• Creates a positive team member experience

• Develops workplans and resource assignments associated with project deliverables.
• Coordinates internal resources to make sure that all parties are on track with project requirements, deliverables, deadlines, and schedules.

• Measures project performance, monitors progress, and adjusts as needed.
• Prepares and distributes project status reports for all stakeholders by gathering, analyzing, and summarizing relevant project information.
• Manages day-to-day operational aspects of projects.
• Creates, maintains, and executes communication plans and communication protocols.
• Creates, maintains, and executes change management policies including project escalation and remediation.
• Creates and maintains master project resource contact lists for the delivery team and our client team to utilize as necessary.
• Defines project success criteria and creates the metrics to enable them to be measured.
• Performs other duties as assigned.

• Demonstrates leadership engagement and influencing skills
• Demonstrates ability to work on cross-functional projects with tight deadlines
• Ability to coach teams to quickly identify core issues and determine solutions while creating structure around ambiguity
• Ability to juggle multiple projects and tasks and successfully prioritize to deliver results in the face of competing business interests
• Strong drive for results and continuous improvement
• Familiarity with software development lifecycles (SDLC, Agile, etc.) including knowledge of project estimation techniques.
• Demonstrated experience with Agile/Scrum Methodology
• Outstanding organizational, communication, and interpersonal skills
• Detail-oriented

• Valid driver’s license required.
• Project Management Professional (PMP) certification is preferred.

• Standard indoor working environment.
• Occasional long periods of sitting while working at computer.

• Position requires regular interaction with employees at all levels of the firm as well as interaction with external vendors and clients as necessary.
• Must be able to lift, carry, push, or pull up to 30 lbs.

• Independent travel requirement: up to 10%.