Property Manager

Description

• Base Salary:
  • $60k - $65k/year

Key Responsibilities

• Create, monitor, and audit maintenance work orders for completeness, timeliness, and accuracy.
• Recruit and maintain a strong network of housekeeping and maintenance vendors.
• Evaluate vendor performance and improve performance when needed.
• Review vendor billing for accuracy and approve and code invoices for accounting.
• Execute preventative maintenance programs and offer improvements where necessary.
• Assist in review monitoring and complaint resolution.
• Keep detailed records of work performed.
• Ensure all cleaning vendors perform up to Home Team standards.
• Other duties as assigned.
• Retention of Home Ownership (Client Retention)

Desired Experience & Competencies:

• 2+ years of experience in operations management or property management.
• 2+ years of managing a wide vendor network.
• Proven excellence with customer/stakeholder service.
• Experience working in Google Workspace or similar software.
Experience with work order, ticket, or task management software

• Ability to work flexible hours and/or extended hours as needed to accommodate client and project needs as well as team members and projects in multiple time zones.
• Willingness and ability to travel domestically without restrictions up to 25% of the year.
  • Travel Expectations:
    • Local travel (not overnight) is generally a day or two per week, but is based on need.
    • Circumstances would be the PM should visit each property quarterly for a general inspection and quality control.
    • Other needs would be for an inspection prior to an owner check-in, or if there was maintenance that needed to be inspected or signed off on to ensure the contractor's work is up to our standard.
• Regional Travel across the aforementioned locations listed above (Asheville, North Carolina)
• Ability to stand, flex, crouch, and lift up to 25lbs on occasion

Benefits & Culture:

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