Property Manager at Mahogany - Holiday Home

Our company:

Mahogany is a holiday home company established in December 2024. We operate under a subleasing and Property Management model and currently manage 25+ apartments. We are now looking to hire our next Property Manager.

Key reponsibilities:

As a Property Manager, you will oversee the entire guest journey: from handling booking enquiries and welcoming guests, to assisting them during their stay and managing check-outs while ensuring the property’s condition.

This is a 360° role with diverse responsibilities and strong autonomy. You will play a key part in delivering a smooth, high-quality experience for every guests.

More precisely, you will be responsible for the following:

• Responding to customer inquiries on booking platforms (Airbnb, Booking.com).
• Welcoming guests during check-in and ensuring a smooth arrival experience when necessary.
• Conducting inventory checks during check-in and check-out to ensure property readiness.
• Verifying that each property is clean, well-stocked, and prepared for new guests post-cleaning.
• Coordinating with our partners including maintenance or cleaning to address any issues as they arise.
• Maintaining accurate records of guests interactions and property conditions.
• Assisting in the implementation of operational procedures to enhance guest satisfaction.

Technical Qualifications:

• At least 2 years of experience in the hospitality or tourism industry.
• Fluency in English, both written and spoken; additional language skills are a plus.
• A valid driver’s license.
• Proficiency in Microsoft Office, particularly Excel, will be appreciated.

Personal Attributes:

We are looking for a candidate who is:

• Resourceful and proactive in problem-solving.
• An effective communicator with strong presentation skills.
• Detail-oriented and meticulous in their work.
• Passionate about providing excellent customer service and engaging with guests.
• Grounded and hands-on, with a willingness to work in the field.
• Patient, organized, and able to manage multiple tasks efficiently.

Benefits:

In return for your dedication and expertise, we offer:

• Comprehensive health insurance.
• Visa sponsorship.
• Annual leave in line with UAE labor laws, and a return flight ticket to your home country once a year.
• Opportunities for professional development and career advancement.

Job Type: Full-time

Pay: From AED8,000.00 per month

Experience:

• Hospitality industry: 2 years (Preferred)

License/Certification:

• Driving license (Required)