PwC Academy - R&Q Senior Associate - Egypt

Job description:

PwC Global Overview 

With offices in 152 countries and almost 328,000 people, we are among the leading professional services networks in the world. We help organizations and individuals create the value they are looking for, by delivering quality in Assurance, Tax and Advisory services.  

PwC Middle East Overview 

Established in the region for 40 years, PwC has around 10,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. 

Our regional team with its tailored solutions, brings international experience, helping our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond. 

Business Unit Overview 

A career in our Academy - Client Services practice, within Education Consulting, will enable you to contribute and be a part of a unique comprehensive career advancement programme for early career stage workers. Through state of the art lectures and facilities, on the job training and experience, experienced faculty, and exposure to Fortune 500 companies our team aims to bridge the gap between formal academic education and practical work experience by developing market ready professionals who are self aware, knowledgeable and adaptable. 

PwC’s Academy is an innovative development programme that provides training and real time business opportunity to professionals looking to broaden their skill set. It provides experience across a broad range of topics and creates a real community atmosphere that fosters support and learning among all its graduates. 

R&Q JD 

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. 

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: 

Legal & Regulatory: 

• Possess a critical mindset and support on all contractual reviews, with an ability to highlight key risks to the reporting manager and suggest mitigations 

• Be able to lead confidently on all contractual negotiations and discussions, internally and with the client. 

• Support RM in closing off contractual matters within the agreed turnaround time of 5-7 days. 

• Track and manage all incoming requests and keep internal/external stakeholders updated. 

• Suggest process improvements and support RM in continuous improvement efforts and relating staff training 

• Manage Regulatory needs and evaluation process, working with project management teams and the external regulator 

• Support regional team in their licensing and regulatory matters [for ex: providing policy guidance] 

Compliance : 

Own and lead all matters related to PwC compliance. This will include but not limited to 

• Document policies, process and risk responses in line with PwC QMSE frameworks 

• Be able to upskill quickly on matters related to engagement documentation and reviews and support RM in proper completion and review of project files 

• Support RM in highlighting critical risks in significant value files and work closely with the team to resolve 

• Support RM in implementing an audit plan, select samples, do first reviews and report key findings 

• Prepare key action points report showing status of the above, concerns, highlights and mitigating actions. 

Quality & Risk Management: 

• Possess business and technical acumen to fully understand the business and suggest continuous improvement measures 

• Support in the refresh and revamp of policies & processes, working X-function to brainstorm, gaps analysis and implement process improvements 

• Support RM in Quality & Risk Assessment for Academy. For example understanding and update of  overall business risks, operational risks complete with recommendation for controls, monitoring and performance measures.  

• Support RM in updating microsite [knowledge Hub] 

Resource & Cost Optimization 

• Support RM in bettering operations through general cost and resource control and optimization 

• Prepare and Review recurring costs metrics for general expenses, highlighting inefficiencies and ways to cost control 

• Review resource utilization metrics and suggest ways for improvement, spotting gaps where staff is underutilized and have proactive discussions on how to bridge this gap 

• Support RM in reviewing profitability tracker for opportunities and highlight key risks 

Reporting & Presentations: 

• Support RM in preparing key reports 

• Lead operations reporting, working closely with other members to pull this together 

• Prepare training presentations and support RM in staff training 

• Draft professional level comms for wider team usage. 

Digital Acumen 

• Proactively support RM in automating the function through suggesting use of digital tools and platforms 

• Be very comfortable with MS office [preparing reports/presentations/process maps etc] 

Strategic & Transformative Mindset 

• Be able to strategies and think innovation [ex: how do we better our operating model?] 

• Suggest improvement initiatives and be able to execute these: for ex- set up Quality Committees [in line with benchmarked best practices], innovate and automate operations through exploring digital platforms, support towards Customer experience Journey etc 

Key Behavioral Skills: 

• Be technically very sound- compliance/audit bg 

• Highly analytical, possess critical mindset 

• Proactive and quick to learn 

• Excellent at managing relationships and working X-function or X-los 

Profile description:

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