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Quality Assurance Officer – Ceramic Industry

Gujranwala, Pakistan

  • Specification Development & Control
  • Define and document product quality specifications (physical properties, dimensions, glazing, color consistency, strength, porosity, etc.).
  • Maintain drawings, color charts, glazing formulas, firing schedules.
  • Review and revise specifications as needed in collaboration with R&D / process engineering.
  • Raw Materials Inspection & Control
  • Accept/reject raw materials (clay bodies, glazes, pigments, additives, etc.) based on incoming quality.
  • Ensure supplier compliance with required material standards.
  • Monitor moisture content, particle size distribution, chemical composition of raw materials.
  • In-Process Quality Monitoring
  • Check product status at various stages: forming, drying, glazing, firing, finishing.
  • Monitor kiln performance (temperature uniformity, firing cycles), glaze application, drying cracks, warpage, defects.
  • Use statistical process control (SPC) tools to track process shifts.
  • Finished Goods Inspection
  • Inspect final products for defects: chips, cracks, glaze defects, sizing, color match, flatness, warpage, etc.
  • Perform physical and mechanical tests as required (strength, abrasion resistance, water absorption).
  • Ensure aesthetic quality and conformance to client/customer requirements.
  • Testing & Laboratory Work
  • Oversee or conduct chemical, physical, mechanical testing.
  • Maintain laboratory equipment, ensure calibration.
  • Test glaze composition, firing defects, hardness, thermal shock, etc.
  • Quality Management System & Standards Compliance
  • Ensure compliance with ISO 9001 or other relevant standards.
  • Maintain all QA documentation: SOPs, inspection reports, non-conformance reports, corrective actions.
  • Participate in internal and external audits.
  • Corrective & Preventive Actions (CAPA)
  • Investigate defects / customer complaints, root cause analysis.
  • Implement corrective actions to fix problems.
  • Propose preventive measures to avoid recurrence (e.g. changes in process, training, machinery adjustment).
  • Continuous Improvement
  • Analyze quality data (defects, rejection rates, yield losses) to identify areas for improvement.
  • Work with process engineering, production, maintenance to optimize processes (e.g. firing schedules, glaze application, drying).
  • Implement lean or other improvement initiatives.
  • Training & Awareness
  • Train production / line staff in quality standards, defect recognition, proper handling.
  • Promote awareness of quality and customer expectations.
  • Ensure staff understand inspection criteria.
  • Documentation & Reporting
  • Maintain records of quality checks, test results, audit findings.
  • Produce regular quality reports: defect rates, rejection levels, process capability, root cause analysis.
  • Report trends and metrics to QA Manager / management.
  • Equipment Maintenance & Calibration
  • Ensure measurement and inspection instruments are properly calibrated and maintained.
  • Keep track of calibration schedules, replacement, upkeep of lab and inspection tools.
  • Customer / Supplier Liaison
  • Handle customer complaints related to quality; follow up with corrective action.
  • Work with suppliers to resolve material quality issues.
  • Possibly handle customer audits when required.
  • Regulatory & Safety Compliance
  • Ensure that processes meet environmental, safety, health regulations.
  • Ensure proper handling and disposal of chemicals / waste materials, glazing agents etc.
  • Ensure safe practices in kiln operation, handling of raw materials, dust, etc.

Job Requirements:
Required for a ceramic manufacturing unit to monitor production stages and ensure product quality.

Required Education:

Bachelors Degree in Material Sciences/Industrial Sciences, Preferable Chemical Engineering Degree
Experience Required:
Candidates with 7–10 years of QA experience in ceramics/sanitary ware preferred. Competitive package offered.
Location:
Aquis Factory

  • 3KM Gunnaur Road, Tamboli, Sadoki
  • Tehsil Kamoki District Gujranwala
  • Contact Details

Job Type: Full-time

Pay: Rs130,000.00 - Rs150,000.00 per month

Education:

  • Bachelor's (Preferred)

Work Location: In person

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