Quality Assurance Specialist

Location: Detroit, MI Full-Time IN PERSON 5 days/week

About Us
We're Proof, a high growth company in the legal tech industry founded in 2017. Our best-in-class legal services platform is trusted by over 3,000 law firms across the U.S. and serves countless pro se parties. Our core offerings, Service of Process and E-Filing, are designed to make legal services more accessible, efficient, and transparent. We are on track to double our business again this year and are looking for dedicated, detail-oriented professionals to join our team as we continue to scale.

If you are passionate about transforming the legal industry and believe in making legal services more affordable and accessible to all, we invite you to join our mission-driven team.

Position Overview

We are seeking a Quality Assurance Specialist with a legal or paralegal background to support our team in the creation, editing, and preparation of affidavits of service and nonservice for law firms and pro se parties. This role is essential to ensuring legal compliance and the highest level of accuracy in our service of process and e-filing operations.

The ideal candidate will bring expertise in legal documentation, a keen attention to detail, and a thorough understanding of legal language, ensuring our affidavits are precise, compliant, and delivered on time. This is an excellent opportunity for individuals with legal assistant, paralegal, or law firm experience who thrive in fast-paced environments.

Key Responsibilities

• Prepare and Edit Legal Affidavits: Draft, review, and edit service of process affidavits for accuracy, completeness, and legal compliance. Ensure all affidavits meet state and federal guidelines.
• Quality Assurance: Conduct meticulous reviews of legal documents to ensure accuracy in spelling, grammar, and content.
• Compliance Oversight: Ensure all documents are fully compliant with legal standards, including state-specific filing requirements and procedural guidelines.
• E-Filing: Prepare and finalize certain affidavits for electronic filing, ensuring proper formatting and accuracy.
• Collaboration: Work closely with legal teams, process servers, and other departments to maintain efficient workflows and meet deadlines.
• Adaptability: Stay current with evolving legal procedures and process changes, adapting quickly to new technologies and methods.

Qualifications

• Legal/Paralegal Expertise: Prior experience working as a paralegal, legal assistant, or in a similar legal environment.
• Document Drafting & Review: Strong background in preparing, editing, and reviewing legal documents such as affidavits, legal briefs, or similar materials.
• Compliance Knowledge: Familiarity with state and federal legal guidelines related to service of process and e-filing.
• Attention to Detail: Exceptional editing and proofreading skills with a focus on accuracy and legal precision.
• Organized & Responsible: Demonstrated ability to manage multiple tasks with a high degree of organization and responsibility.
• Professional Demeanor: Consistently professional, courteous, and responsive in all communications.
• Critical Thinking: Ability to problem-solve and proactively address issues before escalation.
• Education: Bachelor's degree or paralegal certification is preferred but not required.
• Must be able to come into the downtown Detroit office 5 days per week.

Compensation & Benefits

• Hourly Pay: $21 - $23 per hour, plus overtime, based on experience and location
• Bonus Plan: Eligible to participate in the company bonus plan
• Comprehensive Benefits: Medical, dental, vision, disability insurance, and 401(k) available
• Flexible time off (paid planned and sick time, and paid holidays)
• Workplace Equipment: Necessary equipment provided

E-Verify

This company participates in E-Verify, for more information view the Participation and Right to Work Posters.

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