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Quality Control Officer
JOB_REQUIREMENTS
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Salary
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Job Responsibilities
- Manage and oversee the food safety management systems for the entire CPU.
- Conduct daily inspections in the facility to ensure compliance with FSMS standards.
- Provide guidance and support to the CPU team to ensure adherence to food safety protocols.
- Manage lab testing, create microbiological and organoleptic schedules, and analyze product testing reports.
- Monitor semi-finished and finished products before dispatching; highlight and rectify any issues before dispatch.
- Generate suggestions for continuous improvement initiatives and projects within the department.
- Handle complaints: Investigate customer and outlet complaints related to food safety and quality, prepare detailed reports, and maintain the complaint tracking sheet.
- Ensure timely corrective and preventive actions are initiated by relevant departments to prevent recurrence.
- Coordinate with external service suppliers (e.g., grease trap, pest control, kitchen hood) to ensure services are conducted on timely manner and efficiently.
- Monitor and verify compliance with food safety logs that are being filled.
- Ensure traceability of items for all finished products.
- Escalate and highlight maintenance issues via email to the concerned facility and maintenance team.
- Conduct food transportation audits to ensure compliance with standards.
- Conduct quarterly refresher training for all staff and provide toolbox talks.
- Perform daily quality checks to ensure compliance with INDPT standards.
- Ensure the food watch account is active and that Certified PICs are consistently performing inspections on the food watch platform.
- Attend all third-party audits and support the CPU team in preparing CAR reports.
- Monitor and ensure cleaning activities in the CPU; guide the cleaning supervisor to maintain thorough hygiene throughout the facility.
- Draft checklists, policies, and standard operating procedures as required, ensuring they meet regulatory and operational standards.
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