Receptionist

As a Receptionist at Crowne Plaza Riyadh RDC Hotel & Convention Center, part of the IHG Hotels & Resorts family, you’ll be the welcoming face of our hotel and the first point of contact for our guests. Whether it’s checking in a business traveller after a long flight, helping a family get settled for their holiday, or offering a warm goodbye – you’ll make each moment matter.

Every day is a chance to make someone’s stay unforgettable. You’ll support the front office operations, handle guest requests with confidence, and ensure every guest feels truly cared for – the IHG way.

Greet guests with warmth, professionalism, and genuine hospitality.

Handle check-in and check-out procedures efficiently, using our property management system.

Provide guests with accurate information about the hotel, local area, and services.

Respond promptly to guest inquiries, requests, and complaints – resolving issues with empathy and a can-do attitude.

Maintain accurate guest records and process payments securely.

Coordinate with housekeeping and other departments to ensure smooth guest experiences.

Uphold IHG brand standards and local operating procedures at all times.

Promote IHG Rewards and other hotel services to enhance the guest experience.

Previous experience in a front office, customer service, or hospitality role is a plus – but not essential.

A positive, proactive attitude and excellent communication skills.

Confident using computers and hotel systems (training will be provided).

Ability to stay calm under pressure and handle busy periods with grace.

Flexibility to work shifts including evenings, weekends, and holidays.

A passion for hospitality and creating memorable guest moments.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.