JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
About JLL
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Role
We are seeking a self-motivated, customer-focused professional to serve as the primary point of contact for our clients and visitors. This role requires someone with excellent communication skills who can represent our organization with professionalism and warmth.
Key ResponsibilitiesFront Desk Operations
Welcome and register all visitors according to security protocols
Answer multi-line phone system professionally
Track visitor arrivals and coordinate with hosts
Issue visitor passes and maintain visitor logs
Meeting Room Support
Schedule and manage conference room bookings
Conduct daily room inspections and report maintenance issues
Coordinate room setups and catering arrangements
Provide basic audio-visual equipment support
Administrative Support
Handle incoming/outgoing mail and packages
Manage printing and binding requests
Maintain reception area cleanliness and organization
Procure and distribute office supplies
Additional Duties
Support building services and FM teams as needed
Maintain parking logs (where applicable)
Follow security protocols and report issues
Participate in training and development opportunities
Requirements
Experience: Minimum 2-3 years front-of-house, customer service, or hospitality experience preferred
Skills:
Excellent verbal and written communication
Strong attention to detail
Ability to multitask in fast-paced environment
Professional appearance and demeanor
Flexibility to adapt to changing priorities
Basic computer proficiency
Competencies:
Customer-focused mindset
Team collaboration
Conflict resolution abilities
Proactive problem-solving approach
Join our team and be the welcoming face that creates positive first impressions for all who visit our organization.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.