• Greet all clients and visitors entering the building and direct them to the appropriate person and/or department. Maintain a registration list of all visitors.
• Answer all incoming phone calls and assist callers by gathering pertinent information while maintaining a pleasant and tactful disposition. Will transfer calls as deemed necessary to appropriate person(s).
• Actively listen to needs and provide outstanding customer service to all internal and external customers, as well as exhibit a professional image at all times.
• Provide administrative support. This includes but is not limited to: creating Microsoft Word, Excel and PowerPoint documents, updating agency forms, resolving office equipment issues, distribution of mail, processing of outgoing mail, filing, copying, etc.
• Responsible for purchasing and maintenance of office supplies for the agency. Will process other purchasing requests from designated departments.
• Serve as back up for Client Services Representative.
• Adhere to the agency safety policies and procedures.
• All other duties as assigned by the Director of Human Resources.

• High School diploma or equivalency required. Post high school education related to business or business administration preferred.

• 1-2 years previous experience in an office receptionist environment preferred.

• Basic working knowledge of Microsoft Office including Outlook, Word, Excel, and PowerPoint.

• Ability to operate office equipment including computers, printers, faxes, and copiers.
• Excellent customer service and interpersonal skills. Ability to be patient with others and foster cooperative and courteous working relationships.

• Demonstrated organizational skills and attention to detail.

• Excellent verbal and written communication skills.
• Strong time management skills with the ability to multitask and meet deadlines.
• Ability to work independently and as part of a team.
• Ability to respond to varied/changing work demands and make decisions as required.
• Sensitivity to confidential matters.
• Ability to maintain regular and reliable attendance.
• Successful completion of background check and drug screen.

PART-TIME: Monday-Thursday, 11:45a-5:15p and every other Friday, 11:30a-4:00p (with ability to cover full days when needed due to vacations/illnesses.)

BENEFITS: PTO (earned) / Paid Holidays / 401k