Receptionist

Receptionist – Garage / Automotive Service Center

The Receptionist is the first point of contact for customers at the garage. This role is responsible for providing professional front-desk support, managing appointments, handling customer inquiries, and assisting the service team with administrative tasks to ensure smooth daily operations.

Key Responsibilities --Customer Service

• Greet customers in a friendly and professional manner.
• Answer incoming phone calls and respond to emails.
• Schedule, confirm, and manage service appointments.
• Provide basic information about services, pricing, and timelines.
• Communicate service updates between technicians and customers.
• Handle customer complaints politely and escalate when necessary.

Administrative Duties

• Maintain customer records and vehicle service history.
• Prepare invoices, process payments (cash, card, online).
• File and organize repair orders and service documents.
• Order and track office supplies.
• Assist with warranty paperwork and insurance documentation (if applicable).

Operational Support

• Coordinate with service advisors and mechanics regarding job status.
• Ensure reception and waiting areas are clean and welcoming.
• Help manage daily job schedules and workshop bookings.

Required Skills & Qualifications

• Taking calls, replying to emails, preparation estimation,=and invoice , welcoming in customers and visitors to company premises
• Previous receptionist or customer service experience (automotive industry preferred).
• Basic understanding of vehicle services (oil changes, brake repair, diagnostics, etc.).
• Strong communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Basic computer skills (Microsoft Office, garage management systems).
• Professional appearance and positive attitude.

Should have knowledge of Accounting.

• Maximum experience of 2 to 3 years same field.
• Salary will discuss.
• Must be Female

Job Type: Full-time

Experience:

• receptionist: 2 years (Preferred)