Receptionist cum Digital Marketing

Job Description: Receptionist cum Digital Marketing Assistant

Position Summary

We are seeking a highly organized, professional, and creative individual to fill the dual role of Receptionist cum Digital Marketing Assistant. This hybrid position is the first point of contact for our company, managing the front office while actively supporting and executing our online marketing strategies and social media presence. The ideal candidate is an exceptional communicator with a passion for digital trends and strong administrative abilities.

Key Responsibilities

A. Reception & Administrative Duties (50%)

• Front Office Management: Serve as the first point of contact, warmly greeting and welcoming all visitors, clients, and guests.
• Communication Handling: Answer, screen, and direct all incoming phone calls, emails, and general inquiries in a professional and timely manner.
• Scheduling: Manage and maintain executive and conference room calendars, scheduling appointments, meetings, and coordinating internal/external logistics.
• Mail & Logistics: Receive, sort, and distribute daily mail, deliveries, and courier packages.
• Office Maintenance: Ensure the reception area, lobby, and meeting rooms are tidy, presentable, and fully stocked with necessary office supplies and stationery.
• Document Support: Perform clerical duties such as data entry, filing, photocopying, and preparing routine correspondence and presentations (using MS Office Suite).

B. Digital Marketing & Content Support (50%)

• Social Media Management: Create, schedule, and post engaging content (text, images, and short videos) across all company social media platforms (e.g., LinkedIn, Instagram, Facebook).
• Content Creation: Assist in developing basic marketing materials, including newsletters, email announcements, simple brochures, and blog posts.
• Website Maintenance: Perform basic updates to the company website or blog using a Content Management System (CMS).
• Campaign Assistance: Support the planning and execution of email marketing campaigns (e.g., Mailchimp) and basic paid advertising efforts (e.g., Google Ads or social media ads).
• Reporting & Analytics: Track key digital marketing metrics (engagement rates, website traffic) using tools like Google Analytics or platform insights, and prepare simple performance reports.
• Lead Coordination: Ensure all marketing or front-desk inquiries are accurately logged and followed up on by the appropriate sales or team member (CRM support).

Required Skills & Qualifications

Category

Skills & Tools

Communication

Excellent verbal and written English skills; strong telephone etiquette; professional presentation.

Administrative

Proficiency in MS Office Suite (Word, Excel, PowerPoint); strong organizational and time management skills.

Digital Marketing

Working knowledge of major social media platforms; experience with basic content creation/editing tools (e.g., Canva).

Essential Traits

Ability to multitask and prioritize in a fast-paced environment; customer service focus; high level of professionalism and integrity.

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Education & Experience

• Bachelor’s degree or Diploma in Business Administration, Marketing, Communications, or a related field (or equivalent professional experience).
• Minimum 1-2 years of experience in a front office, administrative, or customer-facing role.
• Basic practical experience or training in Digital Marketing or Social Media Management is preferred.

Job Type: Full-time

Pay: AED3,000.00 - AED3,500.00 per month