Receptionist – Customer Service & Administrative Support

Job Title: Receptionist

Job Summary:
We are looking for a highly organized, personable, and proactive Receptionist to be the face of our company. This role is crucial in ensuring the smooth day-to-day operations of the front desk and delivering outstanding customer service to all visitors and callers. The ideal candidate will be a confident communicator, capable of handling multiple tasks efficiently while maintaining a warm and professional demeanor.

Key Responsibilities:

• Front Desk & Call Management:
• Greet and welcome all visitors in a friendly and professional manner.
• Answer and manage incoming calls, providing accurate information or transferring calls to the appropriate departments.
• Record and relay messages promptly and accurately.
• Visitor Coordination:
• Assist visitors with directions and inquiries, ensuring a positive experience from entry to exit.
• Maintain visitor logs and issue visitor badges in accordance with company protocols.
• Security & Safety Compliance:
• Monitor front desk activity to ensure a secure and safe reception area.
• Enforce sign-in procedures and access control for guests and vendors.
• Communication & Correspondence:
• Handle incoming and outgoing correspondence, including phone calls, emails, and mail.
• Maintain an organized filing system and ensure timely distribution of internal communications.
• Office Supplies & Inventory Management:
• Monitor inventory of office supplies and stationery.
• Process orders and ensure timely replenishment of stock as needed.
• Administrative Support:
• Provide support to the HR and Administration teams with tasks such as data entry, document preparation, filing, and scheduling.
• Assist in organizing company meetings and events as required.

Qualifications & Skills:

• Prior experience in a receptionist, front desk, or customer service role.
• Excellent verbal and written communication skills in English.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Familiarity with office equipment (e.g., phone systems, printers, scanners) and basic administrative procedures.
• A professional and courteous demeanor, with the ability to handle confidential or sensitive matters discreetly.

Job Types: Full-time, Permanent

Pay: AED1,500.00 - AED2,000.00 per month

Experience:

• Receptionist – Front Desk & Administrative Support: 1 year (Preferred)

Language:

• English (Preferred)

Location:

• Dubai (Preferred)