Qureos

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Recovery Officer

Karachi, Pakistan

One of our clients is seeking a Recovery Officer to join their team.

Job Type: Full-time, onsite

Timings: 6 pm to 2 am

Key Responsibilities:

  • Make outbound calls to international clients regarding overdue payments and pending invoices.
  • Professionally remind customers of their outstanding balances and negotiate payment timelines.
  • Maintain polite, consistent, and effective communication with customers to ensure positive relationships.
  • Keep detailed records of all calls, commitments, and recovery outcomes.
  • Follow up regularly with customers who have made partial payments or promised payments.
  • Coordinate with the accounts and billing team to verify payment receipts and reconcile balances.
  • Generate daily and weekly call and recovery status reports.

Requirements:

  • Bachelor’s degree in Commerce, Accounting, Finance, or a related field.
  • 3 to 4 years of relevant experience
  • Must have excellent English communication skills
  • Proficient in MS Excel, Word

Interested candidates may apply.

Job Type: Full-time

Application Question(s):

  • Are you fluent in English communication?
  • Are you willing to work onsite in night shift?

Education:

  • Bachelor's (Preferred)

Experience:

  • account receivable : 2 years (Preferred)
  • customer support: 1 year (Preferred)

Work Location: In person

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