Recovery Officer

Job Summary:
The Recovery Officer is responsible for timely recovery of outstanding receivables, ensuring compliance with credit terms, and maintaining healthy customer accounts. The role involves close coordination with Sales and Accounts to minimize overdue balances without affecting customer relationships.

Key Responsibilities:

• Follow up with customers for recovery of outstanding invoices as per credit terms.
• Prepare regular customer aging and recovery status reports.
• Coordinate with Sales on pending recoveries, disputes, and overdue accounts.
• Visit customers when required for recovery follow-ups.
• Reconcile customer payments against invoices and manage deductions such as withholding tax or short payments.
• Escalate long-pending or high-risk accounts to management.
• Maintain proper recovery documentation and records,

Support month-end receivable reconciliation.

• Reporting To: Accounts Manager / Finance Manager

Key Skills & Qualifications:

• Strong follow-up, negotiation, and communication skills.
• Good understanding of receivables, aging, and credit control.
• Ability to work under pressure and handle difficult customers professionally.
• B.Com / BBA or equivalent qualification.
• 3–5 years of relevant recovery or receivables experience (accounts and finance), preferably in manufacturing or distribution.

Job Type: Full-time

Application Question(s):

• Your last/current salary and expectations?

Experience:

• Recovery Officer : 3 years (Preferred)

Work Location: In person