Regional Dispatcher - Lowell Regional Dispatch Center

Job Description

To serve as a professional staff employee of the Indiana State Police whose primary responsibility is to receive, collate, record, disseminate, and accurately dispatch information to Department police personnel, other law enforcement agencies, and other support services through the use of a Computer Aided Dispatch (CAD) system, Records Management System (RMS), Automatic Vehicle Locator (AVL), Geographic Information System (GIS) and other Regional Dispatch Center resources.

**On-the-job training provided for qualified and energetic individuals**

Job Duties

To provide dispatch support to other Regional Dispatch Centers state-wide on an as needed basis, in response to natural disasters, inclement weather, or other operational needs. To coordinate emergency and non-emergency traffic with Department personnel and other public safety agencies. To provide emergency medical self-help to citizens while EMS units are en route. To process, analyze and dispatch Indiana Data and Communications System (IDACS), National Law Enforcement Telecommunications System (NLETS) and National Crime Information Center (NCIC) information to meet state and federal guidelines, utilizing their precise formats.

Job Qualifications

• Must be a high school graduate or possess the equivalent GED.
• Must successfully complete Department typing test.
• Must take a Department approved Dispatch Simulation test.
• On the job training provided for qualified and energetic individuals.
• Emergency Medical Technician (EMT) certification preferred.
• Must become certified, and maintain certification, as a TDD/TTY operator.
• Must become certified, or provide proof of certification, in CPR and Emergency Medical Dispatch.
• Must have ability to maintain confidentiality.
• Must have ability to communicate effectively, both verbally and in writing.

Must be able to successfully pass a background investigation. Applicants are asked to submit a complete work history. All applicants are required to submit copies of high school transcript or GED certificate, any college transcripts, technical certificates and a military DD214 (if applicable). Please attach these documents to your online application. If you are unable to attach these documents as requested, please email the documents to isprecruiting@isp.in.gov and indicate your name and the position for which you have applied when forwarding all attachments.

Must be able to maintain concentration on numerous tasks in a busy and noisy environment. Must be able to remain calm in emergency situations. The Dispatch Center runs on a continuous 24 hours per day, 7 days per week cycle. Must be able to work multiple or rotating shifts, requiring weekends and/or holidays.