Relationship Manager

Job Overview

A reputable apartment building project is seeking a dynamic and client-focused Relationship Manager to manage onsite customer engagement, strengthen client relationships, and support revenue growth through effective sales coordination and relationship management.

This role is ideal for a professional with strong real estate sales experience, exceptional communication skills, and the ability to build long-term client trust while converting prospects into successful bookings.

Key Responsibilities

Client Relationship Management

• Welcome and professionally assist walk-in and prospective clients at the site office.
• Build and maintain strong relationships with potential and existing customers.
• Understand client requirements and recommend suitable apartment options.
• Present project details, layouts, pricing plans, and payment structures confidently.
• Handle client concerns, objections, and negotiations effectively.
• Conduct timely follow-ups to enhance conversion and customer satisfaction.

Sales Coordination & Support

• Coordinate with sales, accounts, and site teams to ensure smooth transactions.
• Schedule and manage site visits and client meetings.
• Oversee booking documentation and ensure accuracy in records.
• Support achievement of monthly and quarterly sales targets.

Customer Experience & Brand Representation

• Ensure a professional, transparent, and positive client journey.
• Maintain high standards of communication and presentation.
• Address customer concerns and escalate matters to management when required.

Reporting & Compliance

• Maintain detailed records of inquiries, walk-ins, site visits, and booking status.
• Prepare daily, weekly, and monthly sales performance reports.
• Ensure compliance with approved pricing policies and company guidelines.
• Coordinate with marketing teams regarding promotions and campaigns.

Process Improvement

• Monitor client feedback and suggest improvements in sales processes.
• Support junior sales or customer service staff when required.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or related field.
• 3–6 years of experience in real estate sales or relationship management.
• Strong communication, negotiation, and client handling skills.
• Professional appearance and customer-centric approach.
• Ability to work in a fast-paced onsite environment.

Apply Now

Interested candidates are requested to complete the pre-screening form below:

https://docs.google.com/forms/d/e/1FAIpQLSeXrvh2Hiw7fi0aXnVlfE74o7JL14taBJINmr6fnLH5hOtuPw/viewform?usp=pp_url

Only shortlisted candidates will be contacted.

Job Type: Full-time

Pay: Rs130,000.00 - Rs170,000.00 per month

Application Question(s):

• Rate your spoken English (out of 10)?
• How many years of experience do you have in real estate?

Location:

• Lahore (Required)

Work Location: In person