Relationship Manager, Global Network Banking (UAE National role)

Relationship Manager (UAE National role), Global Network Banking - 0000LTIH

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HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

We are seeking an ambitious individual to join the Global Network Banking, UAE team as a Relationship Manager to support the growing business and achieve divisional targets. The Relationship Management role provides dedicated relationship management to a portfolio of international corporate customers with accountability for sales, service, risk and operational delivery. This role will have internal and external stakeholders. Internal stakeholders may include Sales, Product Development, Risk & Compliance teams. The remit may range from an area within a country or multiple countries.

The key responsibilities will include:

• Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network
• Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and increases new business
• Effectively manage work and support resources to increase quality and time of client visits opportunities
• Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers
• Build a strong understanding of the client's business and industry to promote insights, enrich client conversations and deliver fair outcomes
• Deepen understanding of the client through pro-active credit risk assessments and customer due diligence reviews
• Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk.
• Ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures
• Keep abreast of developments, products and offerings from HSBC, competitors and market changes
• Ensure prompt escalation or sharing of relevant information relating to the client, so that members of the client coverage team can form and maintain a comprehensive understanding of the risks to HSBC by the client
• Relationship Management role holders will be required to acquire knowledge of a product area and in some geographies may need to hold specific certificates or need membership of a regulatory body.
• Drive new-to-bank acquisition, which will be a key measure of success