Research Executive - Customer Sucess - (UAE Nationals Only)

Please note this position is open exclusively to UAE Nationals.

Due to the company's strategy, exciting opportunity has been created whereby we are looking to add a research executive for our customer success team in SA&I division, based in Sharjah.

The Research Executive will help with the delivery of client centric solutions in the area of consumer insight and marketing effectiveness solutions. The purpose of this role is to execute the research projects and maintain a professional relationship with the client by delivering committed deliverables in time and helping our clients execute different studies to provide response(s) to their business and research queries and issues.

Key Tasks & Responsibilities

Develop, implement, coordinate, and manage tracker, ad-hoc, and syndicated Quantitative Research projects by:

• Receiving and understanding client briefs
• Supporting the development of research design in proposals
• Designing survey questionnaires and related materials
• Briefing and training field staff
• Coordinating with all stakeholders involved in project execution
• Monitoring fieldwork progress and ensuring data quality
• Analyzing data and extracting meaningful insights
• Developing conclusions and actionable recommendations
• Presenting findings and preparing reports from proposal to final delivery

• Responsible for overall project management and maintaining close working relationships with key team members (e.g., Analysts, Field Staff, and Administrative teams)

• At least 1-2 years of experience in managing Quantitative research at agency side.
• Preferred industry experience – Government/ Semi-Government entities, Travel & Tourism, Transportation.
• Experience in the area of Customer Happiness, Mystery Audits, Brand-tracking, Usage & Attitude etc. solutions would be preferred.
• Analytical with excellent writing, presentation and communication skills in English. Fluency in Arabic would be beneficial.
• Strong organizational and project management skills, and

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion