Restaurant Manager

Overview

Job Summary: We are seeking a highly skilled and experienced Restaurant Manager to oversee daily operations at our fine-dining, high-volume restaurant. The ideal candidate will be passionate about hospitality, possess strong leadership abilities, and demonstrate a deep understanding of high-end service standards and operational excellence. This role requires a results-driven individual who thrives in a fast-paced, detail-oriented, and guest-centric environment.

Operations Management

• Oversee and coordinate all front-of-house (FOH) and collaborate with back-of-house (BOH) operations to ensure smooth service.
• Maintain high service standards, quality control, and consistency in guest experiences.
• Ensure adherence to all health, safety, sanitation, and legal regulations.
• Monitor and optimize labor, food, and beverage costs to meet financial targets.

Staff Leadership

• Train, and supervise FOH staff including hosts, servers, bartenders, and supervisors.
• Conduct regular performance evaluations and provide coaching to promote professional development.
• Foster a team-oriented, professional, and respectful work culture.
• Schedule and manage staffing levels based on business volume and reservations.

Guest Experience

• Ensure an exceptional and memorable guest experience from arrival to departure.
• Address and resolve guest complaints or service issues promptly and professionally.
• Engage with VIPs and regular guests to build relationships and encourage repeat business.

Financial & Administrative

• Assist in developing and executing budgets, forecasting, and reporting.
• Manage inventory, ordering, and vendor relationships.
• Track and analyze sales, labor, and operational metrics to improve efficiency.
• Utilize POS and reservation systems effectively.

Event & Reservation Management

• Oversee bookings.
• Coordinate with kitchen and events teams to ensure successful execution.