Key Responsibilities
Operations Management
- Oversee day-to-day restaurant operations to ensure smooth and efficient service.
- Ensure compliance with company policies, SOPs, and brand standards.
- Monitor food quality, presentation, and service consistency.
- Handle customer complaints professionally and resolve issues promptly.
Staff Management
- Recruit, train, schedule, and supervise restaurant staff.
- Conduct performance evaluations and implement corrective actions when required.
- Maintain staff discipline, attendance, grooming, and productivity.
- Foster a positive work environment and promote teamwork.
Financial & Cost Control
- Manage daily sales, cash handling, and POS reconciliation.
- Control food, beverage, and labor costs in line with budget targets.
- Prepare and analyze sales reports, inventory, and variance reports.
- Minimize waste, pilferage, and operational losses.
Inventory & Procurement
- Monitor stock levels and place purchase orders as per operational requirements.
- Conduct regular stock counts and ensure proper storage and rotation (FIFO).
- Coordinate with suppliers and central procurement teams.
Health, Safety & Compliance
- Ensure full compliance with Qatar food safety, hygiene, and municipality regulations.
- Maintain cleanliness, sanitation, and safety standards at all times.
- Ensure staff adherence to HACCP and workplace safety guidelines.
Marketing & Sales Support
- Support promotional activities and new product launches.
- Drive upselling and customer retention initiatives.
- Monitor competitor activities and provide feedback to management.
Qualifications & Experience
- Bachelor’s degree or diploma in Hospitality Management or a related field (preferred).
- Minimum 3–5 years of experience in a similar managerial role.
- Strong leadership, communication, and organizational skills.
- Proficiency in POS systems and MS Office.
- Knowledge of Qatar labor law and hospitality regulations is an advantage.
Key Competencies
- Leadership & Team Management
- Customer Service Excellence
- Financial Acumen & Cost Control
- Problem-Solving & Decision-Making
- Time Management & Attention to Detail
Working Conditions
- Flexible working hours, including weekends and holidays.
- Fast-paced hospitality environment.
Job Types: Full-time, Permanent
Application Question(s):
- Are you available to join immediately or any notice period?
- Current and expected salary