Restaurant Manager - QSR(Quick Service Restaurant)

Experienced and results-driven Restaurant Manager with a strong background in Quick Service Restaurant operations. Proven track record of leading high-performing teams, increasing sales, maintaining food safety standards, and ensuring top-tier customer satisfaction. Skilled in inventory management, team training, cost control, and fast-paced service environments. Adept at implementing corporate procedures while adapting to local market needs.

Core Responsibilities:

• Oversee daily operations of the QSR outlet, ensuring consistent quality and service standards.
• Manage and train a team of crew members, supervisors, and shift leaders.
• Monitor inventory levels, order supplies, and reduce waste through efficient stock management.
• Ensure adherence to health, safety, and hygiene regulations (local and corporate).
• Drive sales through upselling strategies, local marketing efforts, and community engagement.
• Analyze P&L statements and manage labor and food costs to maximize profitability.
• Handle customer complaints and resolve issues promptly to maintain brand reputation.
• Implement corporate promotions and new product rollouts smoothly.

Key Skills:

• QSR Operations Management
• Staff Training & Development
• Inventory & Cost Control
• Customer Service Excellence
• Team Leadership
• Compliance & Food Safety
• POS Systems & Reporting
• Sales Strategy & Execution
• Labor Scheduling