Restaurant Operation Manager

Location: Doha, Qatar

About The Role

We are seeking an experienced and dynamic Restaurant Operations Manager to oversee the performance and service standards of both fine-dining and casual-dining restaurants. You will be responsible for managing restaurant operations, handling client relations, and leading new hospitality projects. The ideal candidate is driven, service-focused, and has a proven track record of successfully managing F&B outlets in a high-end dining environment.

Key Responsibilities

• Oversee daily operations of all food and beverage outlets
• Manage new restaurant projects and client relationships
• Ensure exceptional levels of customer service
• Maintain compliance with brand standards and regulatory requirements
• Recruit, train, and develop F&B team members
• Handle guest feedback and resolve issues efficiently
• Collaborate on menu development and engineering
• Monitor inventory, conduct monthly stock takes, and ensure asset maintenance
• Identify upselling opportunities and increase revenue
• Set targets, create budgets, and manage departmental KPIs
• Develop efficient staffing schedules and manage labor costs
• Ensure all facilities and equipment are in optimal working condition
• Uphold health and safety standards, including HACCP compliance
• Maintain accurate records of incidents and operational reports
• Work cross-functionally with other departments to support overall business goals

Preferred Skills & Experience

• Proven experience in managing fine-dining and casual-dining restaurant operations
• Strong background in HACCP or equivalent food safety standards
• Experience with menu design, rebranding, business planning, supplier management, and advertising
• Strong knowledge in operational and financial analysis
• Excellent communication and interpersonal skills
• Proficient in Microsoft Outlook, Word, and Excel
• Familiar with POS systems and technology tools used in hospitality
• Demonstrated ability to lead and motivate teams
• Understanding and application of KPI-driven performance management

Personal Attributes

• Strong leadership and initiative
• Results-driven and customer-focused
• Positive attitude and professional demeanor
• Excellent problem-solving skills
• Team player with a collaborative mindset
• Strong sense of accountability and integrity

Job Types: Full-time, Permanent