Retail Counter Billing Executive

Key Responsibilities:

• Greet customers at the billing counter and ensure a pleasant checkout experience.
• Generate accurate bills using billing software.
• Handle cash, credit/debit card, UPI, and other forms of payments securely.
• Issue receipts, refunds, or exchanges as per store policies.
• Assist with customer inquiries and resolve billing discrepancies politely.
• Ensure the billing area is clean, organized, and stocked with necessary supplies.
• Coordinate with the sales and inventory teams for price or product information.
• Follow all company procedures and policies regarding cash handling and security.
• Report any operational issues or customer complaints to the HOD.

Key Skills and Qualifications:

• Minimum 12th pass or Bachelor’s degree in commerce preferred.
• Minimum 1-2 years of experience.
• Prior experience in billing, cashiering, or retail sales is an advantage.
• Familiarity with POS systems and basic computer knowledge.
• Strong numerical and communication skills.
• Customer-centric attitude with the ability to stay calm under pressure.
• Attention to detail and high level of accuracy in handling transactions.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹14,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Internet reimbursement
• Paid time off

Work Location: In person