Retail Operations Manager

About Client

Hiring for a e-commerce and retail brand.

Key Responsibilities

• Operational Excellence: Oversee all aspects of store operations, including inventory management, supply chain coordination, and facility maintenance to ensure a premium shopping environment.
• Strategic Leadership: Develop and implement business plans to expand the customer base and optimize profitability.

• Team Development: Recruit, train, and mentor a diverse team. You will be responsible for succession planning and fostering a culture of accountability and professional growth.
• Financial Management: Manage the store budget, analyze sales figures, and forecast futureperformance. Monitor key performance indicators (KPIs) to drive continuous improvement.
• Brand Integrity: Ensure visual merchandising standards align with brand guidelines and that thestore reflects the brand's identity across all touchpoints.
• Customer Engagement: Monitor customer feedback and engagement trends (including

digital/social presence) to enhance service levels and loyalty.

Requirements:

Experience: Minimum of 5+ years in retail management, with at least 2 years in a senior leadership or directorial role.

Education: Bachelor's degree in Business Administration, Marketing, or a related field (O-Level/A- Level background preferred).

Skills:
Proven track record of hitting sales targets and managing large-scale budgets.
Strong understanding of retail tech, e-commerce integration, and inventory software.
Excellent communication and interpersonal skills.

Attributes: A proactive problem-solver with a "brand-first" mindset and the ability to thrive in a fast-paced environment.


Salary & Benefits

• Competitive salary and performance-based bonuses.
• Opportunities for career advancement within a growing lifestyle brand.

• Employee discounts and health benefits.
• A collaborative and creative work environment.

Other Details:

Work Type: Onsite
Working Days: Monday to Friday
Work Time: 10:00 am to 7:00 pm
Experience:_ 5 Years_
Employment Type: Full-time
Location: Karachi, Pakistan

Work Location: In person