Retail Sales Advisor- Telecom

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Provide expert guidance on telecom products and services, tailoring recommendations to individual customer needs and usage patterns.
Achieve and exceed sales targets by proactively engaging customers, demonstrating product features, and closing deals effectively.
Manage customer accounts, including processing orders, handling billing inquiries, and resolving service issues with accuracy and efficiency.
Stay up-to-date on the latest telecom technologies, promotions, and industry trends to provide informed advice and competitive comparisons.
Maintain a clean, organized, and visually appealing store environment that reflects brand standards and enhances the customer experience.
Conduct product demonstrations and training sessions to educate customers on device functionalities and service benefits.
Handle customer complaints with empathy and professionalism, escalating issues as needed to ensure prompt and satisfactory resolutions.
Process transactions accurately using point-of-sale (POS) systems, including cash handling, credit card processing, and inventory management.
Build and maintain strong customer relationships through personalized interactions and follow-up communication to foster loyalty.
Collaborate with team members to achieve store sales goals, share best practices, and create a positive and supportive work environment.
Provide excellent customer service and assist customers in finding products that meet their needs.
Maintain a thorough knowledge of the store's products and services to effectively answer customer questions and make recommendations.
Process customer transactions accurately and efficiently, including handling cash and operating a point-of-sale system.
Monitor and replenish inventory as needed to ensure products are readily available for customers.
Assist with merchandising and visual displays to highlight new products and promotions.
Build and maintain relationships with customers to foster repeat business and loyalty.
Adhere to store policies and procedures, including those related to safety and security.