Retail Sales Associate

About Lindeza

Lindeza (lindeza.shop) is a boutique retailer specializing in exquisite imitation gemstone jewelry and accessories. We combine elegance, craftsmanship, and modern design to bring customers high-quality pieces without the premium price tag. Our mission is to make beautiful, statement jewelry accessible to every style enthusiast. We are opening a new store in City Walk, Dubai, and are seeking passionate team members to join us at this exciting stage.

Position: Retail Sales Associate / Sales Consultant – Lindeza Jewelry

Location: City Walk, Dubai

Employment Type: Full-time, in-store

Role Purpose

As a Retail Sales Associate at Lindeza, you will be the face of our brand in store. You will welcome and engage customers, understand their needs, present product options, and deliver an outstanding shopping experience. You’ll also support store operations including stock management, merchandising, and ensuring the store environment aligns with Lindeza’s aesthetic and brand values.

Key Responsibilities

• Greeting and welcoming customers as they enter the store
• Understanding customer needs, explaining product features, and recommending items
• Achieving individual and store sales targets
• Upselling, cross-selling, and creating product bundles or add-ons
• Handling point of sale (POS) transactions with accuracy
• Maintaining visual merchandising standards — arranging displays, ensuring stock is well presented
• Assisting with stock management: receiving shipments, inventory counts, restocking
• Keeping store clean, organized, and aligned with brand standards
• Building relationships with clients and following up on potential leads
• Handling customer queries, returns, exchanges, and after-sales service in a professional manner

Requirements / Qualifications

• Minimum high school diploma or equivalent
• Experience in retail / sales, preferably in fashion, jewelry, accessories or a similar field
• Strong interpersonal and communication skills — ability to engage with customers from diverse backgrounds
• A customer-first mindset — patient, empathetic, proactive
• Basic proficiency with computers / POS systems
• Fluent in English; additional languages (e.g. Arabic) are a plus
• Able to work flexible hours, including weekends and evenings
• A passion for jewelry, fashion, or design is a plus

What We Offer

• Competitive salary + commission / bonus based on sales performance
• Employee discount on Lindeza items
• Training and development to grow within our brand
• A friendly, collaborative work environment in a premium location
• Opportunity to be part of our brand from its early growth stages

Job Type: Full-time

Pay: AED4,000.00 - AED6,000.00 per month