Retail Sales Consultant

Role Purpose

To Offer Exceptional customer service whilst maximizing all sales opportunities.

Key Accountabilities

Deliver excellent customer service.

Follow the sales process to maximize sales.

Understand features and benefits of all the company product lines.

Use every opportunity to upsell and cross-sell.

Recognize the warning signs of questionable transactions and mitigate possible effects of the sale.

Adhere to promotional marketing offers.

Manage till stocks.

Achieve individual KPI’s/target.

Fully investigate over and shorts (differences) and report.

Adhere to company and location policy and procedures, including Audit, Risk, Health & Safety, Security and customer service requirements.

Ensure compliance to legal and corporate requirements.

Maintain high standards of housekeeping and presentation of stores.

Contribute to the success of the team.

Complete training within required timelines.