The RCM Billing Supervisor for Toxicology and Molecular Diagnostics is responsible for managing the end-to-end billing operations for specialized lab services. This includes overseeing claim submissions, denial management, payer compliance, and team performance. The role requires deep expertise in lab-specific CPT/HCPCS codes, payer policies, and evolving molecular testing regulations.
Key Responsibilities-
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Supervise daily billing operations for toxicology (e.g., drug screening, confirmation testing) and molecular diagnostics (e.g., PCR, genetic testing).
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Ensure accurate charge capture and timely claim submission.
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Monitor clearinghouse rejections and resolve coding or modifier issues.
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Lead and mentor billing staff; conduct training on labspecific billing protocols.
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Develop SOPs for toxicology and molecular diagnostics billing workflows.
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Conduct performance reviews and support staff development.
Denial & AR Management -
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Analyze denial trends (e.g., PR55, CO197) and implement corrective actions.
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Oversee AR followup and ensure timely resolution of unpaid or underpaid claims.
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Collaborate with payers and labs to resolve complex billing issues.
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Ensure compliance with CMS, CLIA, and payerspecific lab billing guidelines.
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Stay current with changes in molecular diagnostics billing (e.g., PLA codes, NCDs).
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Conduct internal audits to ensure coding accuracy and documentation integrity.
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Track KPIs such as Clean Claim Rate, Denial Rate, and DSO.
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Generate monthly reports and present insights to leadership.
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Recommend process improvements based on data trends.
Qualifications
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Bachelor’s degree or appropriate accreditation in Healthcare Administration, Business, or related field.
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35 years of experience in lab billing, with at least 2 years in toxicology or molecular diagnostics.
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Prior supervisory experience in a healthcare billing environment.
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Strong knowledge of CPT codes (e.g., 8030580307, G0480G0483, 814xx series).
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Familiarity with payerspecific rules for highcomplexity lab testing.
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Prior Xifin experience is preferred.
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Proficiency in LIS, billing software, and clearinghouse platforms.
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Excellent leadership, communication, and analytical skills.
Acutis is a specialized medical laboratory that complements hard science with a service-first mindset. We are a growing clinical laboratory headquartered in Hicksville, NY. We pride ourselves on providing expert, accurate and concise results as a product of our highly talented and passionate team of professionals. We believe the team we build today will be the foundation of our future success.