Summary
ABOUT SAINT LAURENT
Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.
In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.
Job Description
Role
Under the leadership of Regional Director, also with the collaboration of the EMEA training manager, your role is to support the performance of Middle Eastern markets (UAE, Qatar, Kuwait, Saudi Arabia, Bahrein, Turkey), developing the retail teams’ skills and tools through training programs aligned with the brand vision and local needs.
You oversee the execution of the Saint Laurent client experience and its evaluation, the selling skills of client advisors, the onboarding journey of newcomers, the roll out of product training initiatives and you support the digital and omnichannel transformation of the business.
Your working time is 80% in stores, including intense travels across borders.
Missions
1. Roll out tailored training programs to support Middle Eastern market
Together with the Regional Director, identify local needs and roll out customized action plans to support stores performances
Collaborate with the EMEA training manager to build and provide effective tools for stores to drive results
Partner with Store Directors and Training Ambassadors, to deliver trainings in line with local needs
Be the ambassador of the brand’s key messages through the stores team, and develop their selling skills
2. Implement a strong and consistent client experience within the market
Roll out the Saint Laurent client experience, and oversee the its evaluation” by partnering with store directors and taking actions from results
Roll out the seasonal collections & products training programs
Provide a consistent onboarding to all newcomers
Develop and animate a Training Ambassadors community
Partner with the Client team, to support clienteling initiatives
Collaborate with the operations team to facilitate the integration of omnichannel tools
3. Drive the training performance and impact on KPIs
Monitor the performance of all training programs, with a strong focus on the “client experience evaluation”
Ensure a seamless integration of the e-learning content
Profile
Relevant experience in luxury retail with a management experience
Strong retail business orientation and understanding of client experience
Excellent communication and interpersonal skills
High facilitation, coaching and teamwork skills
Excellent organization and ability to multi-task
Agile and confident with digital devices and back-office software
Local language and English speaker
Positive attitude, enthusiastic and passionate about Saint Laurent
Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
Job Type
Regular
Start Date
2025-11-01
Schedule
Full time
Organization
LUXURY FASHION GULF L.L.C.