Sales Advisor

Job Summary

The Sales Advisor plays a key role in supporting the Store Manager and Senior Sales Advisor in creating an

exceptional shopping experience for customers. This position is responsible for maintaining high-quality

standards aligned with IZIL Cosmetics Trading LLC, ensuring outstanding customer service, and contributing to

the overall success of the store. The Sales Advisor fosters a welcoming environment, engages with customers

professionally, and drives sales through product knowledge and personalized recommendations.

Key Responsibilities

The responsibilities of this role include, but are not limited to, the following:

Customer Engagement & Sales

· Assist customers by providing product information and recommendations based on their needs.

· Approach customers proactively, offering expert advice and personalized service to encourage sales.

· Handle customer inquiries, process transactions, and manage returns professionally and efficiently.

· Resolve customer complaints with patience and a problem-solving mindset, ensuring customer

satisfaction.

· Maintain an in-depth understanding of the product range, promotions, and company policies.

Store Operations & Merchandising

· Arrange and maintain merchandise displays based on popularity, trends, and company guidelines.

· Ensure shelves are stocked, clean, and visually appealing to enhance the customer experience.

· Monitor inventory levels, report stock shortages, and assist in unloading new shipments.

· Accurately process sales transactions using the point-of-sale system and handle daily revenue closing.

Administrative & Team Support

· Record customer orders and update relevant details in the company database.

· Assist in maintaining an organized and hygienic store environment in compliance with company

standards.

· Collaborate with team members to meet sales targets and contribute to overall store success.

· Demonstrate a commitment to continuous learning, staying updated on industry trends and company

policies.

Skills & Qualifications

· Strong communication and interpersonal skills with a customer-focused approach.

· Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced retail environment.

· Proficiency in handling sales transactions and working with computer-based systems.

· Problem-solving skills and a proactive attitude to drive sales and enhance customer satisfaction.

· Previous experience in retail, cosmetics, or customer service is a plus.

Job Type: Full-time

Application Question(s):

• What is your current salary?
• What is your expected salary?
• Do you have any experience in retail or beauty product sales?
• Will you be able to join immediately?