Sales Assistant
Position Overview : As a Sales Assistant, you will be responsible for assisting in day-to-day functions of the Sales Lead, and must use excellent customer service skills to take and route calls for the rest of the organization. Additionally, the Sales Assistant handles customer calls, works rentals and sales, and participates in Business Intelligence practices.
Schedule: Tuesday-Saturday
Principal Duties and Responsibilities:
- Assist the Sales Lead in day-to-day functions. Finalize deals.
- Use excellent customer service skills to handle calls, inquiries, issues, deliveries.
- Consistently post and convert sales ads on Craigslist, FB Marketplace, and other free classified platforms.
- Send out periodic email blasts and promotions.
- Respond promptly to sales and rental leads, ensuring follow-up until conversion.
- Practice effective sales techniques to drive conversions and customer satisfaction.
- Assist walk-in customers, take customers to yard to showcase product.
- Solicit rental opportunities through cold calling and outbound sales efforts.
- Utilize Salesforce, entering customer information accurately into the CRM system.
- Collaborate with the team to achieve sales targets and customer satisfaction goals.
- Manage delivery and pick-up schedules for sold and rented containers.
- Coordinate with dispatch to ensure timely returns and pickups.
- Ensure all containers meet customer expectations and quality standards.
- Coordinate pickups, lease transfers, and repossessions as needed.
- Continually refine sales techniques and stay updated on industry best practices.
- Actively participate in training to enhance skills and product knowledge.
- Maintain reliability and punctuality in work hours.
- Participate in business intelligence practices.
Supervision Received: The position is supervised by the Sales Lead
Supervision Exercised: N/A
Qualifications & Skills:
MINIMUM REQUIRED EDUCATION AND EXPERIENCE:
- Valid driver's license.
- Minimum of 2 years of sales experience (candidates who believe they meet criteria without this requirement will be considered).
- Marketing skills, including not limited to ability to post social media ads for Dry Box products and Services using personal accounts.
- Ability to quickly develop a deep understanding of the business to enable effective operating decision-making.
- Strong selling and value selling skills.
MINIMUM TECHNICAL SKILLS AND ABILITIES:
- Strong over-the-phone and face-to-face conversational ability.
- Tech and computer proficiency, including Microsoft Word, Excel, Outlook, Google Suite and CRM. Salesforce experience is a plus.
- A track record of business success and responsibility growth.
- Driven to succeed - a "Make it Happen" attitude.
- Ability to prioritize and execute tasks independently and efficiently.
- Strong organizational ability.
- Superior time management skills.
- High expectations of self and others, assertivewith ability to recognize opportunities.
- Relationship builder, effective communicator, ability to articulate, both verbal and in writing.
- Adherence to core company values: Reliable, Trustworthy, Pride and Professionalism, Driven/Assertive, Respect and Quality.
- 50 WPM typing minimum.
PREFERRED EDUCATION AND EXPERIENCE:
- Industry experience is preferred.
- Ability to work independently without supervision and with a team.
Dry Box Inc. is the largest and fastest growing modified storage manufacturer in the Pacific Northwest, providing portable storage and office solutions across multiple states. We're dedicated to innovation and customer satisfaction, and we're proud to have a team of highly skilled and passionate individuals. Our supportive and collaborative work environment ensures that every employee can thrive and grow, with ample room for career advancement. If you're interested in being part of our dynamic and innovative team, apply now!
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Describe your familiarity with Microsoft Excel. List several excel functions you are familiar with.
- Describe in three sentences or less which roles or experience has best prepared you for this position, especially performing phone sales, assisting sales leads, dispatching, or similar roles. Blank or "see resume" answers will not be considered.
Education:
Work Location: In person