
Key Responsibilities
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Work closely with the Sales Director to execute daily operational and strategic tasks
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Distribute internal communications to relevant departments in a timely manner
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Manage Salesforce, including roles, profiles, sharing rules, workflows, and user groups
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Ensure all CRM records are accurately updated in accordance with company policies
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Generate and maintain sales reports, dashboards, and automated workflows
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Handle sales operation requests, customer analysis, individual views
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Maintain professional relationships with customers and internal staff
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Maintain database integrity through data cleansing and duplicate record management
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Act as the CRM data governance lead, ensuring data quality, data management, policy compliance, business process management, and risk management across the Sales Department
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Evaluate new Salesforce releases and assess their impact on business processes and users
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Collaborate with other departments to ensure compliance with company policies and procedures
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Support the sales team and provide backup assistance when required
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Prepare sales quotations and contracts
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Perform sales department's administrative duties such as preparing reports, printing, photocopying, and ordering office supplies
Job Requirements
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Bachelor degree in Business Administration or a related field
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Minimum of 3 years’ experience in office administration, CRM, and Salesforce
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Proven experience in office management with strong administrative and organizational skills
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Strong business written and verbal communication abilities in English
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Proficiency in MS Word, Excel, PowerPoint, and other office tools
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Ability to work effectively within a team environment
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Fluency in spoken and written English
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