A) Inquiry:
- Sending enquiry acknowledgement to client through outlook.
- To answer incoming calls of clients, Make call to existing clients for new leads.
- Inquiry & Quotation Preparation in ERP.
- Sending regret mail to customer if the inquiry is not in our scope.
B) Sales Order Management:
- Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time and checking the orders have the correct prices, discounts, and product numbers.
- Sending order confirmation & proforma Invoice to client No discrepancies against order.
- Maintaining resister for order received & updating all the details manually.
- Confirming Drawing approval mail from client to process the order .
- Forwarding order details Design Department for item code & work order generation.
- Arranging teams meeting for urgent order or issues related to order.
- Coordinating with the stores, Production, QC, Dispatch, purchase Team for dispatching of material.
- Sending KYC forms to customer, submitting vendor registration form & NDA forms for contracts.
- Payment / Outstanding follow up with clients & accounts department.
- Assist in organizing and coordinating sales events, trade shows, and promotional activities.
- Participating in Exhibitions and conferences organized by the company.
- Sending offer mails & introduction brochure mails to new & existing clients.
- Thanks letter mail after exhibition.
C) Dispatch Inventory and Logistics Coordination:
- Confirming with client for Freight, packing forwarding charges weight & size of boxes. Loading & unloading scope.
- Coordinating with dispatch & production department for dispatch process.
- Monitor and organize inventory while effectively tracking new services and products for sale & stock product.
- Invoice Checking (HSN Code, FORM A, SEZ UNIT, LOA Description, etc.)
- Sending dispatch details to customers.
Job Type: Full-time
Pay: ₹11,777.99 - ₹31,830.51 per month
Work Location: In person