Sales Coordinator

• Sales Administration & Order Processing
• Process new sales orders, update purchase orders, manage invoicing, ensure timely and accurate delivery of products or services.
• Maintain and update customer/sales records in CRM or other systems; ensure data integrity.
• Manage documentation—contracts, quotes/proposals, sales correspondence, reports.
• Coordination & Liaison Function
• Act as liaison between the sales team, internal departments (logistics, finance, production, customer service) and external clients.
• Schedule and organise sales meetings, client visits, conference calls; support the sales team with materials/presentations.
• Monitor team workflow: track progress towards quotas, identify bottlenecks, alert/assist sales management as needed.
• Customer Relationship & Service Support
• Respond to client inquiries, provide product/service information, follow-up post-sale to ensure satisfaction and resolve issues.
• Communicate any delays or issues to clients proactively; maintain a high level of customer service. resources.workable.com
• Reporting, Analytics & Process Improvement
• Generate sales reports, performance metrics, dashboards for management review.
• Perform market research, competitor tracking, assist in developing insights to support the sales strategy.
• Recommend and implement improvements in sales processes, workflows and internal systems.
• Support & Enabling Sales Team Growth
• Provide new staff training/induction (in some cases). Indeed
• Maintain sales tools/materials (presentations, brochures), ensure team has resources needed for customer engagements.

Typical Skills & Requirements

• Strong communication (written and verbal) to interface with clients and internal teams.
• High organizational and multitasking ability; able to manage competing priorities and deadlines.
• Proficiency with CRM software, Microsoft Office (especially Excel), and other sales/operations systems.
• Attention to detail, data accuracy and follow-through.
• Customer-service orientation: responsiveness, maintaining positive client relations.
• Depending on level: Bachelor’s degree (Business, Marketing, etc) and prior experience in sales support/coordination.

Job Type: Full-time

Pay: Rs70,000.00 - Rs80,000.00 per month

Work Location: In person